At Ratio Rite, your satisfaction matters. That’s why we offer a 100% Satisfaction Guarantee on every order.*For direct to consumer orders only
If you’re not satisfied with your purchase, contact us within 30 days of receiving your order to request a return or replacement. Items should be in their original condition and packaging when possible.
Please contact us before returning your item for return instructions.
Once we receive and inspect your return, we’ll notify you of your refund status. Approved refunds will be issued to your original payment method. Original shipping costs may not be refundable unless your item is defective or incorrect.
If your item arrives damaged, defective, or incorrect, contact us. We’ll arrange a replacement or refund at no extra cost.
Questions? Contact us anytime. We’re here to help!